This is my reply to your answer sent earlier, since there is no option to reply directly on your website… I did email you and have not heard back… if you replied to my original email we would not have this misunderstanding. I still believe, that it would be better if the expiration date was in the item title to avoid any confusion. I didn’t think I have to read the description (which is hidden, you have to click to open it) since I have used Amol before and don’t need to know what it is and how it’s used. I am not returning it bcause it’s not worth the hassle. The shipping fee would probably be over $10….
Dear Magdalena,
Thank you again for your feedback and for choosing PolskaApteczka.com.
I want to clarify that the expiration date for the Amol Herbal Tonic was clearly stated in the product listing prior to purchase, including in the title and description. The shorter shelf life is also the reason the product was offered at a discounted price.
That said, this is exactly the type of situation where a quick message to us would have allowed us to resolve it immediately to your satisfaction. We are always available and responsive, and we would have gladly provided a solution right away.
If the product itself met your expectations in terms of quality, I kindly ask if you would consider updating your rating, as the current review reflects the expiration detail rather than the product’s actual performance.
Of course, if you are not satisfied, you are more than welcome to return the item, and we will assist you with that process.
We truly appreciate your time, your order, and the opportunity to make this right. Thank you again for shopping with PolskaApteczka.com.
This is a tonic that I hope I will ever be without. I am over 80 years old and have used it all my adult life, just as my mom did.
Overeat ? Take AMOL! Have a headache ? Rub some AMOL on the temples!
There are so many things AMOL is good for.
Thank you for stocking this tonic
Excellent product.
Thank you for everything